Quality initiatives
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The SAN quality system is established in line with ISO 9001:2008 Quality Management System Standard. The following are the key components of our quality initiatives.

The SAN Quality Policy:

“We shall exceed customer expectations by offering cost effective and value driven custom engineered products and turnkey solutions through:”

    • Active and collective participation of all employees.


    • Comprehensive understanding of customer requirements.


    • Continual product and process Improvement.


    • Self-reliance through Research and Development.



We have demonstrated our commitment to quality by investing in state-of-the-art facilities that conduct quality tests on SAN products. These include advanced measurement systems for gears, state-of-the-art co-ordinate measuring machine, world-class metrology laboratory for calibration of measuring instruments and material testing, non-contact and non-destructive test facilities for material testing, and transmission test facility.

We have formed a quality team, a cross-functional group of domain experts. The team’s mandate is to continually work on improving product performance based on customer feedback, application studies, technological advances in the rail industry and lessons learnt.

SAN values continual improvement and strategies of ‘plan-do-check-act’ are embedded in all our business processes, being monitored by our top management.

SAN has established the supply feedback system ( SFS ) to engage our suppliers in our drive for quality. SFS is a platform for our top management to interact with our suppliers and discuss supplier performance, opportunities for improvement and problem-solving.

Training is an integral part of continual improvement. SAN has a KAIZEN reward system in place and each and every KAIZEN is analysed and rewarded on implementation. The employees are also recognized for their contribution.

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Communique – Quarterly News Bulletin

Education and Health support to differently abled

The company is supporting the special training, health care and education of visually challenged persons. These specially designed trainings and support programmes assist the persons with disability to become independent, confident and self reliant, thus helping them to integrate into mainstream of society.

Employment enhancing vocational training

We support vocational training of less educated unemployed youth of age group 18 – 25 by associating with ‘Unnati’ of SGBS Trust, an organisation established to provide employment oriented training. Unnati trains both male and female youths in various disciplines like retail sales, marketing, office assistant, guest care, field service, beauticians etc., which enhances the employability of these youths. Apart from giving basic vocational training, Unnati also guides the students with life skills, communication skills, personal and community values which builds self confidence in them and makes them employable. At the end of the training period these students gets assured placements in reputed organizations.

Eradication of Hunger and Support to Primary Education

The company, through its CSR initiative and the voluntary contributions of employees, is supporting the mid-day meal programme of Akshaya Patra Foundation in seven government schools covering over 1,500 school children every day. This program aims at providing a sumptuous & nutritional meal to the school children as a result the children are drawn to the schools, thus have a chance to get educated. The unlimited meals eradicate hunger to a great extent and helps children to focus on the school lessons and learn as much as possible.